If organizations claim they have to work in very complex environments, consider nature. How on are things like bodies or plants able to cope with mind-boggling complexity and changes that happen in nanoseconds?
How does nature work without strong command-and-control structures and heroic 'leadership'?
Here's the answer:
"You can't look at something like self-organization or complex adaptive systems in science, no matter what unit you're looking -- plants, molecules, chemicals -- without realizing that this is a kind of democratic process. Everybody is involved locally and out of that comes a more global system. "
- Meg Wheatley, The Berkana Institute